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 Employing Information for 'on-the-spot' Decision-making.

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Employing Information for 'on-the-spot' Decision-making. Empty
PostSubject: Employing Information for 'on-the-spot' Decision-making.   Employing Information for 'on-the-spot' Decision-making. EmptySun Sep 25, 2011 2:32 pm

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Ralph Szygenda, CIO involving General Motors, said that successful companies possess the right information available in their eyes for making 'on-the-spot' decisions worldwide and 'round the time.



Global businesses today perform 24x7. At any presented time, decisions are being made that will impact someone's operations somewhere on the globe.



When you order some PC from Dell from your own home in Sydney, you are triggering a build operation either in China and Malaysia. You are also not directly putting Dell suppliers on alert in regards to what components they will want to restock for the DESKTOP vendor. Dell's logistics partner also are notified when to collect the PC from the warehouse, its shipping route then when you expect it to arrive at your doorsteps.



There exists tremendous pressure on businesses to maneuver faster than is routinely possible. Anticipating what the market industry wants is expensive. Reacting to changes in the commercial can be slow, cumbersome so you risk losing potential revenue that may otherwise be gained as a result of having first mover benefit.



Regardless of what your role is in your business, having information on-the-spot or with the point of need is crucial to the execution of this job. It has direct impact on the profitability of a corporation. A number of stores like Motorola, Intermec and RIM are delivering answers to empower staff to assemble and make decisions on-the-spot.



Henry Muller, Head of Asia Pacific for Motorola's Business enterprise Mobility business (formerly Symbol), says that its about being sure that persons doing the project, on the spot, currently have the right information, the correct application and the right infrastructure for making the right decision. "It's really around receiving the information from the position of work, into a central point, and then getting advice back out again to the point of decision. And it's really all around compressing the time for all that to happen, " provides Muller.



The solution is usually borderless, industry-transparent, and much like the Internet, it works 24x7x365. Muller cites the example associated with an airplane sitting on a strong airport tarmac.



If there's a 747 sitting in the grass in an airport that would need maintenance, the airline is losing money provided it's on the floor. They want maintenance focus on it immediately, the real-time info around parts availability, entry to online manuals, and everything they need to get that plane together and going again as soon as possible. "That's really the assurance, and also what undertaking mobility is delivering currently. It's really about compressing the decision time, making sure that wherever that you are, you've got the data files, you've got the utility, and you can do the, " says Muller. <! --INFOLINKS_OFF-->



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Beyond the product or service literatures and the conclusion of well-meaning sales officers, the challenge for many businesses today is to integrate mobile solutions into existing applications which will not have been which will support such technologies.



The desire to bring in the main advantages of mobile technology into the enterprise comes with a number of challenges. Security is top for mind among businesses and operations managers interested in data theft.



There are many documented stories about sensitive information being leaked away or stolen. But on many occasions, the device from when theft or loss occurred was one which was not sanctioned because of the enterprise.



"In one example, the information was a strong Excel spreadsheet stored on the SD memory card loaded onto the right digital assistant (PDA). And not using a companywide policy on the way in which information is stored in addition to accessed, the CIO will not know what devices employees are using and, more importantly, what information has stored in these systems, " adds Muller.



Technology is now available which you could remotely manage mobile devices out during the field. You can lock these devices the moment it leaves behind a designated area. That may trigger a disable coupon that literally makes these devices into a brick.



Once you have passed the security questions, the next challenge is identifying the best solutions and making positive the integration is smooth.



After security, cost will be the next factor that determines the answer that gets deployed. You'll find two types of cost most executives need to look into: acquisition price and operational cost.



"We help customers establish effective business cases for each solution and in some cases these are self-evident. If a customer can see that they'll get an extra ten percent productivity out of their sales team, or that their driver operators can deliver five extra packages every day. You know, these kinds of things are very basic do to get about the cost, " notes Muller.



Muller also points towards high data costs in several parts of Asia that is a limiting factor meant for companies operating in the areas.



The third challenge is because of people. Blue-collar workers within logistics, warehousing and retail might find the technology cumbersome to understand and intrusive on their particular daily lives.



"You can have the ideal application and infrastructure on the globe but if you enjoy a workforce that is afraid or struggling to use the device (for lack of training) you'll never get the payback anyone expected, " says Muller.



Muller suggests positioning the new technology included in career advancement and having limited people who become champions of this technology. Once people see the main advantages of the technology, widespread adoption follows closely.



Which technology or solution is right for your business? The good news is that competition is constantly on the drive down the cost of technology. The bad news is that for those who have so many vendors out on the market, identifying the right solution and also the right provider is quite a job in itself.



The trustworthiness of the solutions provider is essential. You are investing in a technology which has a lot of potential, so getting the perfect technology and the provider is critical.



"There are many good products in Europe plus the US. If those vendors usually are represented by one guy in a single country plus a variety of resellers who have never sold your handmade jewelry, you may want to consider your options carefully, inch cautions Muller.



Check the ancillary product offerings in the vendor. Make sure it's not at all a one-product-wonder. Point solutions contain the nasty habit of remaining proprietary, with limited scalability and functionality. You'd also want to stick with a company which will be around long after any technology has evolved into something different.



Also very important is certainly provision for local service. The provider must receive local support capability and also the infrastructure to go for it. Ask the provider whenever they have the support capability in your country (and in your regional language).



New technologies always present risks. A proven strategy might be knowing what others before have done. Ask for references inside your industry preferably in any country or region. Be sure to get the chance to consult with them about their problems. Learning from their mistakes and achievements will make your life simpler. <! --INFOLINKS_OFF-->.
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